Sourcerer Privacy Policy
Last Updated: August 28, 2025
At Sourcerer, we are committed to safeguarding your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when you use our services, including our website, software, APIs, and any related products or services (collectively, the "Services"). By accessing or using the Services, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use the Services.
1. Information We Collect
We collect various types of information from and about users of our Services, including:
Personal Information: This includes information that can be used to identify you as an individual, such as your name, email address, phone number, company name, billing information, job title, and other identifiers that you may provide directly through our Services or when communicating with us.
Business Information: We may collect data related to your business operations, such as industry sector, business size, supply chain details, procurement processes, and other relevant business metrics that are essential for the effective use of our AI-powered Services.
Usage Data: Information about how you interact with our Services, including your IP address, browser type, operating system, access times, the pages you view, the links you click, and other actions taken within our Services. This data helps us understand usage patterns and improve the user experience.
Device Information: Data related to the device you use to access our Services, such as hardware model, operating system and version, unique device identifiers, and mobile network information. This helps ensure that our Services are compatible with your device and optimized for your experience.
Transaction Information: Details of the transactions you carry out through our Services, including information required to process payments, such as your payment method and billing address.
AI Interaction Data: Information that you input into our Services and data processed by our AI models, including the outputs generated by these models. This may include text, documents, images, and other content related to your use of our AI capabilities.
Communication Data: Information contained in your communications with us, including emails, chat messages, and feedback. This data helps us provide customer support, address inquiries, and improve our Services.
2. How We Use Your Information
We use the information we collect for a variety of purposes, including:
Service Delivery and Enhancement: To deliver, maintain, and improve the Services, including processing your inputs through our AI models, managing your account, providing customer support, and personalizing your experience with our Services.
Business Operations: To facilitate our internal business operations, such as data analysis, audits, security, fraud monitoring and prevention, developing new products and services, enhancing, improving or modifying our Services, identifying usage trends, and operating and expanding our business activities.
Marketing and Communications: To communicate with you about your account and transactions with us, including responding to your inquiries, providing updates, and sending promotional materials about new features, products, or services that we believe may be of interest to you. You can opt out of marketing communications at any time.
Compliance and Legal Obligations: To comply with applicable legal obligations, such as tax laws, and to respond to lawful requests and legal processes, such as subpoenas or court orders. We may also use your information to enforce our Terms and Conditions and other agreements, or to protect the rights, property, or safety of Sourcerer, our users, or others.
Security and Fraud Prevention: To monitor and analyze activity on our Services for security purposes, including detecting, preventing, and responding to fraud, unauthorized access, violations of our terms, and other harmful or illegal activities.
Research and Development: To use anonymized or aggregated data to conduct research and analysis, which helps us understand trends, improve our Services, and develop new products and solutions
3. Sharing Your Information
We may share your information with third parties in the following circumstances:
With Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Services, such as payment processors, data analytics providers, hosting services, email delivery services, and customer support providers. These service providers are contractually obligated to protect your information and use it only as necessary to perform their functions.
For Legal and Compliance Purposes: We may disclose your information if required to do so by law or in response to valid legal processes, such as a subpoena, court order, or government request. We may also share your information to enforce our agreements and policies, protect our rights, or address any legal claims against us.
In Business Transactions: In the event of a merger, acquisition, sale of assets, or other business transaction, your information may be transferred to the acquiring entity or other relevant third parties. We will notify you of any such transaction and explain your rights and choices at that time.
With Affiliates: We may share your information with our affiliates, including companies that are under common ownership or control with Sourcerer. These affiliates are required to comply with the terms of this Privacy Policy.
With Your Consent: We may share your information with third parties if you have provided your consent for us to do so. For example, if you choose to integrate our Services with a third-party platform, we may share your information with that platform based on your instructions.
4. Data Retention
Retention Policy: We retain your personal information for as long as necessary to provide the Services, fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. The exact duration of data retention depends on the type of information and the context in which it was collected.
Deletion Requests: You may request the deletion of your personal information at any time by contacting us at support@sourcererai.com. We will process your request in accordance with applicable laws and will take steps to delete your information unless we are required to retain it for legal or regulatory reasons.
Anonymized Data: We may retain and use anonymized or aggregated data (data that does not identify you personally) for research, analytics, and other legitimate business purposes, even after you have requested the deletion of your personal information.
5. Your Data Rights
Depending on your location, you may have the following rights regarding your personal information:
Service Delivery and Enhancement: To deliver, maintain, and improve the Services, including processing your inputs through our AI models, managing your account, providing customer support, and personalizing your experience with our Services.
Right to Access: ou have the right to request access to the personal information we hold about you and to obtain a copy of that information.
Right to Correction: You have the right to request that we correct any inaccurate or incomplete personal information that we hold about you.
Right to Deletion: You have the right to request that we delete your personal information, subject to certain exceptions such as compliance with legal obligations or if the information is necessary for the establishment, exercise, or defense of legal claims.
Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal information in certain circumstances, such as when you contest the accuracy of the data or object to our processing of it.
Right to Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format, and to request that we transfer this information to another service provider where technically feasible.
Right to Object: You have the right to object to our processing of your personal information based on our legitimate interests or for direct marketing purposes.
Right to Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw that consent at any time. To exercise any of these rights, please contact us at support@sourcererai.com. We will respond to your request in accordance with applicable laws and within the timeframe specified by law.
To exercise any of these rights, please contact us at support@sourcererai.com. We will respond to your request in accordance with applicable laws and within the timeframe specified by law.
6. Data Security
Security Measures: We take the security of your personal information seriously and implement a variety of technical and organizational measures to protect it from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, access controls, network security protocols, and regular security audits.
Data Breach Response: In the event of a data breach that affects your personal information, we will notify you and the relevant regulatory authorities as required by law. We will also take steps to mitigate the impact of the breach and prevent future incidents.
Employee Access: Access to your personal information is restricted to those employees, contractors, and agents who need to know that information to perform their job duties and who are subject to confidentiality obligations.
7. International Data Transfers
Cross-Border Data Transfers: Sourcerer operates globally, and as such, your information may be transferred to, stored, or processed in countries outside of your home country. These countries may have different data protection laws than those in your jurisdiction.
Data Transfer Mechanisms: When we transfer your personal information to other countries, we take steps to ensure that your information is protected in accordance with this Privacy Policy and applicable law. These steps may include entering into data transfer agreements that incorporate standard contractual clauses approved by the European Commission or relying on other legal transfer mechanisms such as the Privacy Shield framework or adequacy decisions.
Your Choices: You have the right to be informed about how your data is being transferred and to object to certain transfers in accordance with applicable laws.
8. Cookies and Tracking Technologies
Use of Cookies: We use cookies, web beacons, pixels, and other tracking technologies to collect information about your interactions with our Services. Cookies are small data files that are stored on your device when you visit a website, and they help us recognize you, remember your preferences, and improve your user experience.
Types of Cookies:
o Essential Cookies: These cookies are necessary for the operation of our Services and cannot be disabled in our systems. They enable core functionality such as security, network management, and accessibility.
o Performance Cookies: These cookies collect information about how you use our Services, such as which pages you visit most often and if you receive error messages. This data helps us improve the performance and usability of our Services.
o Functionality Cookies: These cookies allow us to remember your preferences and customize your experience on our Services, such as your language preferences or the region you are in.
o Targeting Cookies: These cookies may be set by us or third-party providers to deliver content that is more relevant to you and your interests. They help measure the effectiveness of our marketing campaigns and limit the number of times you see an ad.
When we transfer your personal information to other countries, we take steps to ensure that your information is protected in accordance with this Privacy Policy and applicable law. These steps may include entering into data transfer agreements that incorporate standard contractual clauses approved by the European Commission or relying on other legal transfer mechanisms such as the Privacy Shield framework or adequacy decisions.
Managing Cookies: You can manage your cookie preferences through your browser settings. Most web browsers allow you to control cookies through their settings, including blocking or deleting cookies. However, if you disable cookies, some features of our Services may not function properly.
Do Not Track: Some web browsers may transmit “Do Not Track” signals to websites. At this time, our Services do not respond to such signals. However, you can manage your cookie preferences as described above.
9. Third-Party Links and Services
External Links: Our Services may contain links to third-party websites, products, or services that are not owned or controlled by Sourcerer. We are not responsible for the privacy practices, content, or security of these third-party sites. We encourage you to review the privacy policies of any third-party site you visit to understand how they collect, use, and share your information.
Third-Party Services: If you choose to integrate or use third-party services in conjunction with our Services (e.g., payment processors, CRM systems), your information may be shared with those third parties. Any data that you provide to or that is collected by a third party is governed by that third party's privacy policy, not this one.
10. Changes to This Privacy Policy
Policy Updates: We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of the policy and provide notice as required by law, such as by posting a notice on our website or sending you an email notification.
Your Acknowledgment: our continued use of the Services after any changes to this Privacy Policy will signify your acceptance of the updated terms. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact Us
Inquiries and Requests: If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at help@sourcererai.com. We are committed to addressing your concerns and ensuring that your privacy is respected.
